Based in Glasgow, Scotland, The Drum covers news of printing, advertising, design, media, and marketing throughout the UK. A recent article, “Paper and Print,” assesses the situation facing print service providers in that part of the English-speaking world. Although there’s an ocean between the audiences, many of the comments could have been taken straight from printing trade journals in the US. Michael Johnson, president of the British Printing Industries Federation (BPIF), is quoted as saying that the industry is “at a crossroads of win or lose” and that print is on the brink of changing “more in the next 10 years than in the last 100.” Other sources make equally pointed observations about surviving the change or succumbing to it. Re: investing in technology: “Contributing to some print companies' demise has been the need to invest heavily in digital without realising that the lifespan of this type of equipment tends to be dramatically shorter than with traditional equipment, with high service contracts and frequent upgrades required. The payback needs to match this.” Re: overcapacity and lack of differentiation: "Everyone has similar machinery and is offering and competing for the same products. Many printers have failed to diversify and continue to compete in and stick to the same old markets." Re: pricing: "The vast majority of printers sell simply on price, and have no real marketing policy. These are the firms that go under when things get tight." Re: why print firms fail: “Trends among those companies which have closed include bad investments, unsustainable prices, no debt insurance, bad debts and quite frankly offering services that don't live up to clients' high expectations." There’s much more, including an account of what has happened to the UK paper industry since the days when Britain was the fourth largest producer of paper in the world. The full text of the article can be read here, with free online registration.
Discussion
By Printing Service on Jul 29, 2009
I agree the print industry will change a lot in the next 10 years and the pace of changes in technology will certainly have an impact. I agree many printers are using suicide pricing and surely these companies cannot sustain this in the long term.
By Michael J on Aug 19, 2009
The problem with pricing is that it's not really in the printer's control. Once specs can be entered on a website or a printing company sells a predefined product, it's very easy for a customer to get as many prices as they want. Even more difficult is that price expectations are set on the web. Even for small business a quick click to a site like printingforless.com will give fall back prices in an instant. It's a bit like itunes establishing the 99cent download as the price for music and Amazon setting 9.99 for the price of an ebook. The good news is that the problem becomes selling at the market price and still make a profit. That's all about lean manufacturing and smart processes. It's only peripherally about new products or trying to get into a new business.
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